Terms of Service

Last updated: September 23, 2025

1. Introduction and Acceptance

Welcome to BetterHuman (“we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our AI-powered business automation analysis services available at betterhuman.tech and related platforms (“Service”).

By accessing or using our Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Service.

2. Service Description

BetterHuman provides AI-powered analysis services that help businesses identify automation opportunities, calculate potential cost savings, and optimize operational efficiency. Our Service includes:

  • Business process analysis using artificial intelligence
  • Task automation recommendations and ROI calculations
  • Detailed reports on potential efficiency improvements
  • Sharing capabilities for analysis results

3. User Accounts and Registration

To access certain features of our Service, you may need to create an account. When you create an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security of your account credentials
  • Accept responsibility for all activities under your account

We reserve the right to suspend or terminate accounts that violate these Terms or are inactive for extended periods.

4. Usage Guidelines

You agree to use our Service only for lawful purposes and in accordance with these Terms. You must not:

  • Use the Service for any illegal or unauthorized purpose
  • Submit malicious, harmful, or inappropriate content
  • Attempt to reverse engineer, hack, or compromise our systems
  • Use the Service to develop competing AI automation tools
  • Share your account credentials with unauthorized parties

5. Payment Terms

Our Service may require payment for certain features:

  • All payments are processed securely through third-party payment providers
  • Payment methods and providers may change without notice
  • All sales are final - no refunds will be provided
  • Pricing is subject to change with reasonable notice

6. Intellectual Property Rights

Our Content: The Service, including all software, algorithms, and proprietary analysis methods, remains our intellectual property.

Your Content: You retain ownership of any business information or data you submit to our Service. By using our Service, you grant us a limited license to process and analyze your content to provide our services.

Analysis Results: The AI-generated analysis results and recommendations are provided to you for your business use. You may share these results as needed for your business operations. We reserve the right to regenerate, update, or improve analysis results without notice as our AI models and algorithms are enhanced.

7. AI-Specific Terms

Our Service utilizes artificial intelligence and machine learning technologies. You acknowledge and agree that:

  • AI-generated analysis is experimental and may contain inaccuracies
  • Results should be verified and validated before implementation
  • Similar analyses may produce non-identical results
  • AI recommendations are not professional consulting advice
  • You are responsible for evaluating the suitability of AI-generated suggestions
  • We continuously improve our AI models, which may affect future results

8. Data Privacy and Protection

We are committed to protecting your privacy and data. Our data practices include:

  • Secure storage of business information using industry-standard encryption
  • Compliance with applicable data protection regulations
  • Limited data retention periods for analysis purposes
  • No sharing of your business data with third parties without consent

For detailed information about our data practices, please refer to our Privacy Policy.

9. Disclaimers and Limitation of Liability

Service “As Is”: Our Service is provided “as is” without warranties of any kind. We do not guarantee the accuracy, completeness, or reliability of AI-generated analysis results.

Limitation of Liability: To the maximum extent permitted by law, BetterHuman shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service.

Maximum Liability: Our total liability to you for any claims arising from these Terms or your use of the Service shall not exceed the amount you paid for credits in the 12 months preceding the claim.

10. Service Availability and Modifications

We strive to maintain high service availability but cannot guarantee uninterrupted access. We reserve the right to:

  • Modify, suspend, or discontinue the Service with reasonable notice
  • Perform maintenance that may temporarily affect availability
  • Update our AI models and analysis algorithms
  • Change features and functionality to improve the Service

11. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will immediately cease.

You may stop using the Service and delete your account at any time. Termination does not affect any accrued rights or obligations.

12. Governing Law and Jurisdiction

These Terms are governed by the laws of Hong Kong Special Administrative Region. Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts of Hong Kong.

For international users, local consumer protection laws may also apply where they provide greater protection.

13. Changes to Terms

We may update these Terms periodically to reflect changes in our Service or legal requirements. When we make material changes, we will:

  • Update the “Last updated” date at the top of this page
  • Notify registered users via email when practical
  • Provide reasonable notice for changes that materially affect your rights

Your continued use of the Service after changes constitutes acceptance of the updated Terms.

14. Contact Information

If you have questions about these Terms or our Service, please contact us:

Email: team@betterhuman.tech

Website: https://betterhuman.tech

Jurisdiction: Hong Kong Special Administrative Region

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will continue in full force and effect. The unenforceable provision will be replaced with an enforceable provision that most closely reflects the original intent.

These Terms of Service are effective as of the date last updated above.